Delivery

DELIVERY RATES AND POLICY

We wish to inform that our FREE delivery offer has been revised.

DELIVERY WITHIN MALAYSIA (*Terms & Conditions)

  1. If product is in stock, delivery is within 3 to 5 business days.
  2. For products not in stock, we will be able to make a special order for you from the supplier of the item you wish to order. While every effort is made to deliver the items to you within the shortest time span, please allow 2 to 6 weeks for delivery subject to stock availability from the supplier. For further enquiries, please email: enquiry@crescentbook.com.my
  3. Please note that delivery charges are based on a single transaction/order. If you opt for partial/separate delivery from a single transaction/order, delivery charges are applicable for each delivery.
  4. In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from PosLaju and item(s) / parcel is returned to Crescent News (KL) Sdn. Bhd., the customer shall have to bear the cost of shipment and handling charges (for East Malaysia) to redeliver the item(s) / parcel.
  5. Free delivery is NOT applicable for items exceeding 20kg.
  6. Business days exclude public holidays and weekends.
  7. Kindly note should the order/parcel not been accepted or claimed by the customer/consignee or is undeliverable due to error or omission on the part of the customer/consignee or owner or for which no disposition instructions have been provided to Crescentbook.com.my (shipper) within the 90 days (upon receiving email notification from our end) of its arrival, the order/parcel shall be considered unclaimed/abandoned. Crescentbook.com.my has the right and shall abandoned the order/parcel and no substitute/refund/re-delivery request shall be entertained.

Free Delivery:
Free delivery for the customers with purchases of Library Sets. Free delivery only valid within Malaysia. Please allow 7 - 10 Working days for Delivery.

Phone In Reservation Service
Customers can phone in for book reservations. Books will be reserved for you in our warehouse.

Bulk Discount
Customers are entitled to a bulk discount if they purchase in large quantities of books or other items in any MPH Bookstores in a single receipt. Payment must be in cash or by credit card.

INTERNATIONAL

*Terms & Conditions

  1. If product is in stock, we will deliver within 2 weeks.
  2. For products not in stock, we will be able to make a special order for you from the supplier of the item you wish to order. While every effort is made to deliver the items to you within the shortest time span, please allow 2 to 6 weeks for delivery subject to stock availability from the supplier. For further enquiries, please email: enquiry@crescentbook.com.my
  3. For deliveries outside of Malaysia, a shipping and handling fee will be charged according to the country of shipment. Refer to table below.
    Please note that delivery charges are based on a single transaction/order. If you opt for partial/separate delivery from a single transaction/order, delivery charges are applicable for each delivery.
  4. In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from PosLaju (and/or from local Postal Service of recipient's country) and item(s) / parcel is returned to Crescent News (KL) Sdn. Bhd., the customer shall have to bear the cost of shipment and handling charges to redeliver the item(s) / parcel. If parcel is returned to Crescent News (KL) Sdn. Bhd., and refund is requested, refund amount will exclude cost of shipment and handling charges to and fro from Crescentbook.com.my to recipient's country.
  5. Free delivery is NOT applicable for deliveries outside of Malaysia.
  6. Business days exclude public holidays and weekends.
  7. Kindly note should the order/parcel not been accepted or claimed by the customer/consignee or is undeliverable due to error or omission on the part of the customer/consignee or owner or for which no disposition instructions have been provided to Crescentbook.com.my (shipper) within the 90 days (upon receiving email notification from our end) of its arrival, the order/parcel shall be considered unclaimed/abandoned. Crescentbook.com.my has the right and shall abandoned the order/parcel and no substitute/refund/re-delivery request shall be entertained.